Dear Customer,
In our continuous endeavor to serve you better, we are happy to inform you that we have introduced the Online NEFT refund mode for refund claims of amount below 2 Lakhs INR.
With the introduction of this mode we can now process your refund faster as compared to the refund requests received through the cheque mode.
The customer who wish to avail this facility needs to simply login to www.coaljunction.in with his / her Username & login password > Click on the EMD Management option > Select the Refund option from the drop down menu > Click on Add option > Put the desired amount ( below 2 Lakhs INR ) & select the NEFT mode option > Check & confirm the bank details prompted > Finally click on Submit button to register their NEFT refund request successfully.
Please be informed that the refund request through NEFT mode will be processed within 3 Mjunction working days post approval date of your refund request.
We have introduced this NEFT mode as a pilot with a limited bank options, as on date.
The list of banks excluded from ONLINE refunds below 2 lakhs as of now is attached below for your ready reference :
For all other banks we can offer ONLINE refunds below 2 LAKHS instead of Cheque facility which was a time consuming affair !!!
We are hopeful to add more bank options to our existing EMD NEFT refund mode in the future.
P.S. :- In case of unsuccessful bidders, EMD shall be refunded by Coaljunction, a B.U. of Mjunction Services Limited, after the auction is over, on the bidder's request. However, if the bidders do not register any EMD refund request in Coaljunction portal by logging in with their credentials, then Coaljunction will retain the EMD for participation in e-Auction in future.
Assuring you of our best services at all times.
Regards,
Team Coaljunction