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Registered offices

mjunction services limited
TATA Centre, 43 Jawaharlal Nehru Road, Kolkata 700 071
  • +91 33 6613 3133
  • CIN: U00000WB2001PLC115841,

Corporate Head-Quarters

mjunction Services Limited
Godrej Waterside, Tower-I, 3rd and 9th floor, Plot No. 5, Block-DP Sector-V, Salt Lake City Kolkata - 700091, WB, India
  • +91 33 6610 6100
  • +91 33 6610 6187
  • CIN: U00000WB2001PLC115841,
  • Toll Free Helpline No. 180041920001 (9:30AM to 6:00PM)
  • [For ALL GENERAL CUSTOMER QUERIES INCLUDING DSC RELATED QUERIES]

For other queries related to:

Queries during e-auction(Control Room)/ EMD Deposits / Auction Participation

  • 180041920001

Customer Registration and auction query - Other than CIL clients Spot e-auctions (NEW)

  • 180041920001

Digital Signature Certificate(DSC) Procurement Sale of Coal Publications & Reports Sale of Coal Special Packages

  • 180041920001

Resolution via Turant Upaay

  • 180041920001

Customer Registration and related queries - CIL & SCCL Spot e-auctions

  • 180041920001

Customer Registration & Auction operation Related Query,SAIL ISP Spot e-auctions(Jhama & Slurry), Consumer Registration and query - CIL Forward Auction - Normal & Special, Buyer Management & Customer Meets, Auction query for any non - CIL products.

  • 180041920001

For EMD refund

  • 180041920001

For Bidder Registration Renewal

  • 180041920001

For Bidder ID Card Queries

  • 180041920001

Toll free customer care helpline number

180041920001

Chief Complaint Officer

Kaushik Mitra
  • 9163348091 / 033-66106470
"Please email us your feedbacks, queries and suggestions to coaljunction@mjunction.in . In case if you wish to reach out to somebody, please feel free to write here in Turant Uppay link by using your User ID and Login Password."

For Auction Control Room (COAL)

  • 180041920001

For Business Enquiry

  • 180041920001

Share your concerns with us

About the Customer Support System

At metaljunction we always try our level best to meet your needs and we'd like our relationship to be pleasant and rewarding. In this pursuit for better service we have restructured the 'Customer Query' and Complaint Handling Process'.

Customers can now make an initial Contact with the process owners. The process owners will make their best attempt to resolve your queries within 12 hours of their receipt.

Contact number for various categories of queries is available at the following link.

For Customer Complaint Handling Portal

Toll free customer care helpline number - 180041920001
Mr.Kaushik Kumar Mitra
  • + 91 - 9163348091 & 033 - 66011710
  • + 91 - 033 - 66011701

SAIL ISP Spot e-auctions & Customer Meets

  • 180041920001
All Coal Customers are requested to send their documents directly to our Kolkata office address as mentioned.

KOLKATA

mjunction services limited Godrej Waterside, Tower-I, 3rd floor Plot No. 5, Block-DP, Sector-V, Salt Lake City Kolkata - 700091, WB, India

BURNPUR

mjunction services limited SAIL - IISCO Steel Plant
Materials Building
Order Department
Ground Floor
Burnpur - 713 325
  • 08584008210

BOKARO

mjunction services limited Room no. 19, eSales Office; ISPAT BHAWAN; Bokaro steel city Bokaro 827 001, Jharkhand, India
  • 9234364358
  • + 654 222 6132

BOKARO

mjunction services limited 3rd floor, Purchase Department
Ispat Bhawan (ADM Building)
Bokaro Steel City
Jharkhand - 827001
  • +91 8873002785

DURGAPUR

mjunction services limited Room No. 315, 3rd Floor, Ispat Bhavan, SAIL – Durgapur Steel Plant, Durgapur 713 203
  • + 91 9163348127

JAMSHEDPUR

mjunction services limited Ground Floor, Kashikunj Building, Contractor Area, Road No. 2,Bistupur, Jamshedpur - 831001.
  • +91 - 8873002790

NOAMUNDI

mjunction services limited C/o TATA Steel Limited, Purchase Division, OMQ division, PO: Noamundi, Singbhum (West), Jharkhand 833 217
  • +91 - 9234532921

ROURKELA

mjunction services limited 4/6th floor, marketing dept. wing, Administrative building, Rourkela Steel Plant, Rourkela 769011
  • +91 - 7894087046

BHILAI

mjunction services limited Room No 321, 3rd Floor, Ispat Bhawan, Bhilai Steel Plant, Bhilai - 490 001
  • +91 - 9009557861

SOUTH CHENNAI

mjunction services limited Old No 44, NeW No 91, Armenian Street, Chennai 600001, Tamil Nadu
  • +91 - 9677120585

NEW DELHI

mjunction services limited C 127, 2nd Floor, A One Plaza, Naraina Industrial Area, Phase 1, New Delhi - 110 028
  • +91 - 8376803647

MUMBAI

mjunction services limited 805, 8th Floor, Damji Shamji Business Galleria, Off LBS Marg, Next to Huma Mall, Kanjur Marg (West), Mumbai – 400 078
  • +91 - 7506735301

BHADRAVATI

mjunction services limited Near MM Department , Ispat Bhawan, SAIL-VISP, Bhadravati, Karnataka
Pin - 577301
  • +91 - 8873002793

RAIPUR

mjunction services limited Office No 202, 2nd  floor
Anjani Tower, Near Hotel Laal Bagh Inn,
Telibandha, Raipur(C.G) - 492001
  • +91 - 9009014831

WEST BOKARO

mjunction services limited New Weighbridge, Mukundabera
New west bokaro division
P.O- Ghatotand, Dist- RamgrahPin-825314
  • +91 - 7091095590

KIRIBURU

mjunction services limited Steel Authority Of India Limited,
Raw Materials Division, Apex Office,Kiriburu,
Kiriburu Iron Ore Mines, Dist. - Singhbhum (West)
P.O.- Kiriburu, Pin Code - 833222, Jharkhand
  • +91 - 8986881227

VISAKHAPATNAM

mjunction services limited MM Department,Room No-431, 3rd Floor,
Administrative Building, Visakhapatnam Steel Plant,
Pin - 530031, Visakhapatnam
  • +91 - 9133241122

KALINGANAGAR

mjunction services limited c/o JUSCO Procurement, JUSCO Office, Block C
DET Hostel, Plot - 2, TATA Steel Ltd
Kalinganagar, Jajpur Road,
Dist: jajpur, Odisha: 755019