coaljunction’s post sales management services bring-in higher level of transparency, efficiency and convenience in the coal supply chain.
We provide the following post-sales services:
- Higher process transparency in DO issuance to e-Auction coal buyers
- Consolidated coal value deposition into CCL bank account
- Faster processing of data for EMD forfeiture
- Issuance of ONLINE DO within 48 hours from the receipt of coal value
- E-enabled processes ensure error-free DO issuance
- Faster and hassle-free refund advise
- Total control on DO issuance process through checks-and-measures
- Status tracking through MIS and digitized access to coaljunction web-service
- MIS for status tracking and control
- Reduction in time spent for handling e-auction coal buyers
- Reduction in overall process cycle time